Youre working as part of a large team on a global banking client. The team members are based across 12 offices in the UK and internationally. Youre enjoying the project and generally, its progressing well. However, youve just come off a conference call with the team that you chaired, where you noticed that not everyone had the opportunity to share information.

The purpose of the call was to understand the clients operations in each country, to support developing a new global proposition. This is the first time that most of the team have worked together, and people do not know much about each others backgrounds or roles. Although youve very busy scheduling meetings and keeping the client updated, you feel that the relationships between team members could be improved; what do you do?

Your answer should include: How might you improve how the team works together on future calls? What ideas could you put forward to support information sharing between different offices and cultures globally to ensure a quality outcome? How would you evaluate the effectiveness of your suggestions? Why do you think its important to do something?