You're working at a company in tech support and a ticket has come in with a user complaining about a $500-$range HTTP Status code error that is appearing when they use your company's web site. Select the response items that are needed to properly respond to the ticket.

Question $5$ Select one or more:

a$.$

don't respond to the user, just close the ticket

b$.$

contact your company's persons responsible for the company web server with details of the issue so they can fix it

c$.$

respond to the user that the company is looking in to resolving the matter with its web server and you $($or someone at the company$)$ will respond to the user once such has been dealt with

d$.$

respond to the user that you and your company are unable to help the user with his$/$her issue

e$.$

respond to the user to upgrade his$/$her browser and try accessing the page again since this is not a problem with the company's web server