Youve been working as Sun City Boards management consultant for several weeks. You developed a plan to get feedback from employees about communication. From the survey you received, there is one question that made you really concerned: What do you complain about the most about Sun City Boards? The top 5 answers are:

1. I feel like my work is going nowhere.;

2. I do all the work, but theyre getting all the credit.;

3. Its easier if I just handle it myself.;

4. Its better to say nothing at all than to be misinterpreted.

5. Workplace meetings are a waste of time.

Your task:

Writing an email

Miscommunication in Sun City Boards can lead to a wide range of issues, including ones that can end up costing Tom a significant amount of money. Suppose miscommunication goes unchecked or is left uncorrected. In that case, Tom can expect to see impacts on both its revenue and its ability to retain quality employees over an extended period. In your email to Tom Wilson, you are going to 1. explain the meaning behind each of the complaints. What do they really mean? 2. How to avoid or how to handle the situation when the employees feel that way?