You've recommended to your team lead that you should move forward with the re-launch. You have a key customer that was impacted by the miss-launch a few months ago and you're meeting with them to talk through next steps. They are reluctant to continue using your product due to the miss a few months ago. How do you approach the meeting? Rate the effectiveness of each response below. Ineffective Slightly Effective Moderately Effective Very Effective Highly Effective Address problem, reassure customer that the root cause has been corrected, and solicit feedback on any additional improvements the customer desires. 12345 Address problem and recommend that they look elsewhere for support. 12345 Focus on next steps, disregard problem. 12345 Address problem and focus on the mechanisms your team has put into place to avoid the problem. 12345 Address problem, but blame it on an internal dependency and mention that there's no way it will happen again. 12345