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Zach is a receptionist at a law firm. A visitor enters the office while Zach is talking with a customer on the telephone. Zach should
Zach is a receptionist at a law firm. A visitor enters the office while Zach is talking with a customer on the telephone. Zach should
A ask the customer to hold while he finds someone to help the visitor
B finish his conversation quickly and then acknowledge the visitor
C put the customer on hold until he is finished helping the visitor
D acknowledge the visitor with a smile and signal that he will help her shortly
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