Zappos hopes to maintain its competitive edge. Which of the following statements best describes what will most likely help Zappos maintain a competitive$$ edge?

a

Establishing retail stores for products so that they can be purchased online and at a Zappos location

b

Adding QR codes for faster ordering

c

Its recent purchase by Amazon.com

d

Hiring new college graduates to incorporate$$ young, new, hip ideas

e

Expanding online advertisements