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Zed Trading Company has a distribution centre in Lusaka where it receives and breaks down bulk orders from suppliers' factories, and distributes out products

 

Zed Trading Company has a distribution centre in Lusaka where it receives and breaks down bulk orders from suppliers' factories, and distributes out products to retail customers. Prepaare a report showing the different quality cost categories and percentages for the following company's quality costs that were incurred over the past year. How can the company improve its performance based on your analysis? Cost Element Checking outbound boxes for errors Quality planning Downtime due to conveyor/computer problems Packaging waste Incoming product inspection Customer complaint rework Correcting erroneous orders before shipping Quality training of associates Quality improvement projects Other waste Correction of typographical errors--pick tickets Amount $710,000 12,000 400,000 80,000 60,000 40,000 43,000 30,000 20,000 42,000 13,000

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