Your draft of Lisa’s tutor’s reply is unlikely to be worded the same way as the one below.

However, it should contain the same key points:

From: “tutor’s name”

To:

Sent: today’s date 7:06 Subject: Re: Help!!! Sampling non-response?

Hi Lisa Many thanks for the email. This is not in the least unusual. I reckon to get about 1 in 20 interviews which go this way and you just have to say ‘c’est la vie’. This is not a problem from a methods perspective as, in sampling terms, it can be treated as a non-response due to the person refusing to respond to your questions. This would mean you could not use the material. However, if he answered some other questions then you should treat this respondent as a partial non-response and just not use those answers.

Hope this helps.

‘Tutor’s name’