2. Is it a good idea to give someone who is underperforming a raise? Does it send the wrong signal, insofar as it seems to suggest that poor performance leads to rewards? In this video, two HR staff members, Cheryl and Gina,must determine if an employee, Angelo, is worthy of a pay raise. The company, Focus Pointe, provides market research services. One of these services involves recruiting consumer,medical, and other respondents for the market research industry. It s important to get good, qualified respondents.

To distinguish itself from its competitors, Focus Pointe uses a special triple screening process to ensure that the respondents it recruits meet its clients specifications.