What is the difference in the level of defensiveness conjured up by the first set of questions
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What is the difference in the level of defensiveness conjured up by the first set of questions as opposed to the second? Which set of questions inspires defense and which inspires inquisitiveness and conversation? Why?
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Performance Management Concepts Skills And Exercises
ISBN: 9780765626578
2nd Edition
Authors: Robert Cardy, Brian Leonard
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