Review Retailing View 18.2 about customer service at Zappos. How does Zappos create such a positive culture

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Review Retailing View 18.2 about customer service at Zappos. How does Zappos create such a positive culture among its service personnel?

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Retailing Management

ISBN: 9781259060663

9th Edition

Authors: Levy, Weitz

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Question Posted: Jun 11, 2024 01:07 AM

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Review Retailing View 18.2 about customer service at Zappos. How does Zappos create such a positive culture

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Retailing Management

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