3. Using your search engine, examine the Internet for information on customer satisfaction. Type: customer satisfaction +

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3. Using your search engine, examine the Internet for information on customer satisfaction.

Type: “customer satisfaction” + selling. Are you surprised by the number of queries on this subject? Examine some of the queries related to what customers have said about a specific company’s customer service program.

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Selling Today

ISBN: 9780618345878

12th Edition

Authors: Gerald L. Manning, Michael L. Ahearne, Barry L. Reece

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