Learned optimism has been identified by psychologist Martin Seligman as a prerequisite for being successful personally and professionally. Access the Positive Psychology home page (https://positivepsychology.com), watch the video on learned optimism, and read the content on five learned optimism exercises.

(a) Consider this mindset and identify additional strategies that would enhance your confidence and ability to be the most successful salesperson you can be. Prepare an elevator pitch that focuses on the benefit to a company hiring you as an employee.

(b) Suppose you have been appointed as a salesperson within an organization that sells smart, sustainable energy solutions to SME organizations. It’s your first time meeting existing clients. Comment on the ways you might build credibility and a rapport with these clients.