Non-verbal messages include our tone of voice and our body language. Read the article Body Language: Beyond

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Non-verbal messages include our tone of voice and our body language. Read the article

“Body Language: Beyond Words—How to Read Unspoken Signals” at www.mindtools

.com and consider the appropriate positive body language for the following situations:

i. For a good first impression ii. For presentations iii. For interviews iv. For virtual meetings

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Selling Today Partnering To Create Value

ISBN: 9781292458632

15th Global Edition

Authors: Gerald Manning, Michael Ahearne

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