1. Collect the baseline data and plot them. (Sometimes historical data can be used for this purpose.)...

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1. Collect the baseline data and plot them. (Sometimes historical data can be used for this purpose.) A run chart or control chart is usually used to exhibit baseline data. Decide how you will exhibit these data on the run chart.

Decide how you will label your axes.

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Service Management Operations Strategy Information Technology

ISBN: 9780073403359

7th Edition

Authors: James A Fitzsimmons Mona J Fitzsimmons

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Question Posted: Nov 13, 2024 04:01 AM

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1. Collect the baseline data and plot them. (Sometimes historical data can be used for this purpose.)...

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Service Management Operations Strategy Information Technology

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