1. How would you contrast Amazon's business design with that of Barnes & Noble before Barnes &...

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1. How would you contrast Amazon's business design with that of Barnes & Noble before Barnes & Noble went on- line? From a customer's perspective, what are the ad- vantages and disadvantages of each design?

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Service Management Operations Strategy Information Technology

ISBN: 9780071244404

5th Edition

Authors: James A Fitzsimmons

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Question Posted: Nov 13, 2024 04:00 AM

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1. How would you contrast Amazon's business design with that of Barnes & Noble before Barnes &...

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Service Management Operations Strategy Information Technology

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