11.10. Prepare a spreadsheet model for the ferry passenger data in Table 11.7, and re- calculate the
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11.10. Prepare a spreadsheet model for the ferry passenger data in Table 11.7, and re- calculate the forecasts using an a of 0.3, a of 0.1, and a y of 0.2. Has this change in the smoothing constants improved the MAD?
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Service Management Operations Strategy Information Technology
ISBN: 9780071244404
5th Edition
Authors: James A Fitzsimmons
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