2. Design, test, and administer questionnaire to a sample of customers, management personnel, and/or customers at benchmark

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2. Design, test, and administer questionnaire to a sample of customers, management personnel, and/or customers at benchmark organizations.

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Service Management Operations Strategy Information Technology

ISBN: 9780073403359

7th Edition

Authors: James A Fitzsimmons Mona J Fitzsimmons

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Question Posted: Nov 13, 2024 04:01 AM

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2. Design, test, and administer questionnaire to a sample of customers, management personnel, and/or customers at benchmark organizations.
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2. Design, test, and administer questionnaire to a sample of customers, management personnel, and/or customers at benchmark

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Service Management Operations Strategy Information Technology

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