An M/M/1 queuing system has an arrival rate of 10 customers per hour. The average service time

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An M/M/1 queuing system has an arrival rate of 10 customers per hour. The average service time is 9 minutes.

a. What is the system utilization?

b. What is the average queue length?

c. What is the probability that there are more than 3 customers in the queue?

d. What is the probability that a customer will wait for more than 3 minutes for service?

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Related Book For  book-img-for-question

Service Systems Engineering And Management

ISBN: 978-0367781323

1st Edition

Authors: A. Ravi Ravindran ,Paul M. Griffin ,Vittaldas V. Prabhu

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