Casse (1981) developed an exercise to encourage his students to develop their empathic skills. He asked them

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Casse (1981) developed an exercise to encourage his students to develop their empathic skills. He asked them to listen to a recording of a dialogue between John Miller (a US project manager in Kenya), and Costa Maniatis (a Greek agronomist involved in the same project managed by Miller, his boss). Below is a transcript of the dialogue and comments from the narrator.

Costa Maniatis: (knocking on door) Did you call me Mr Miller? John Miller: Ah, Costa, yes... come in. (door

To find an answer to this last question, the students were then asked to identify as many cultural assumptions as possible, assumptions underlying the words of Miller and Maniatis. These assumptions were to be based on the cultural frame of each protagonist, not of the students themselves. Which assumptions do you consider to be the most appropriate? Write down the assumptions against each part of the dialogue given in the table below. You can give several answers against each. To help you determine the cultural profile of Miller and Maniatis, look at the following websites:
● http://international-business-center.com/geert-hofstede/index.shtml

● www.kwintessential.co.uk/intercultural-business-communication/tool.php

The first assumptions are suggested in Table 18.3 .......

Table 18.3 Who said Miller Maniatis Miller What How long will it take you to finish this? I do not know. Do



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Understanding Cross Cultural Management

ISBN: 9781292015897

3rd Edition

Authors: Marie Joelle Browaeys, Roger Price

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