b. If, instead, both tellers work all the stations and the customer waiting the longest is served

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b. If, instead, both tellers work all the stations and the customer waiting the longest is served by the next available teller, what is the average number of customers in the system?

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Service Management Operations Strategy Information Technology

ISBN: 9780073403359

7th Edition

Authors: James A Fitzsimmons Mona J Fitzsimmons

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Question Posted: Nov 13, 2024 05:00 AM

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b. If, instead, both tellers work all the stations and the customer waiting the longest is served

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Service Management Operations Strategy Information Technology

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