Excessive waiting, if known or observed by potential customers, will cause them to reconsider their need for

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Excessive waiting, if known or observed by potential customers, will cause them to reconsider their need for service and, thus, will reduce demand.

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Service Management Operations Strategy Information Technology

ISBN: 9780073403359

7th Edition

Authors: James A Fitzsimmons Mona J Fitzsimmons

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Question Posted: Nov 13, 2024 05:00 AM

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Excessive waiting, if known or observed by potential customers, will cause them to reconsider their need for service and, thus, will reduce demand.
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Excessive waiting, if known or observed by potential customers, will cause them to reconsider their need for

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Service Management Operations Strategy Information Technology

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