Visit the websites of some distribution and logistics companies. For example, you might start with some of

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Visit the websites of some distribution and logistics companies. For example, you might start with some of the following: www.eddiestobart.co.uk, www.norbert-dentressangle.com, www.accenture.com (under ‘services’

look for supply chain management), www.logisticsonline.com.

● What do you think are the market promises that these companies make to their clients and potential clients?

● What are the operations capabilities they need in order to fulfil these promises successfully?

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Operations And Process Management Principles And Practice For Strategic Impact

ISBN: 9780273684268

1st Edition

Authors: Nigel Slack, Stuart Chambers, Robert Johnston, Alan Betts

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