3. Create a photographic or video blueprint for a service of your choice. Analyze the blueprint from
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3. Create a photographic or video blueprint for a service of your choice. Analyze the blueprint from the customer’s perspective and suggest changes that could improve the service design.
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Nazrin Ziad
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Related Book For 
Services Marketing Integrating Customer Focus Across The Firm
ISBN: 9780078112102
7th Edition
Authors: Valarie A. Zeithaml, Mary Jo Bitner, Dwayne Gremler
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