4. Illustrate how to translate customer expectations into behaviors and actions that are definable, repeatable, and actionable.
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4. Illustrate how to translate customer expectations into behaviors and actions that are definable, repeatable, and actionable.
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Kashif subhan
I have completed my CA Intermediate and am currently in CA FINALS.
I have working experience as an article assistant in a chartered accountants firm for 3 years in accounting, Financial statements preparation, Auditing the financial statements, providing financial consultancy to our clients and helping in the preparation and presentation of financial statements, as it is a mandatory requirement from the Institute of Chartered Accountants of India.
For the last 6 years, I have been teaching my juniors in colleges and I am a subject matter expert in Chegg India.
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ISBN: 9780078112102
7th Edition
Authors: Valarie A. Zeithaml, Mary Jo Bitner, Dwayne Gremler
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