Should a company always try to achieve 100 percent customer satisfaction? Please explain.

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Services Marketing: Concepts, Strategies, & Cases

ISBN: 9781285429786

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Authors: Douglas Hoffman, John Bateson

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Question Posted: Nov 02, 2022 02:34 AM

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Should a company always try to achieve 100 percent customer satisfaction? Please explain.

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Services Marketing: Concepts, Strategies, & Cases

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