Should a company try to delight the customer?
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•• Should a company try to delight the customer?
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Mohan Singh
I completed my graduation from Chhatrapati shahu Ji Maharaj university Kanpur. I completed my post graduation from IIT Bombay. I have been working with Chegg as a subject matter expert for physics and advance physics since 2018. As a subject matter expert my work is always satisfactory and CF score always above 80%.
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Related Book For 
Services Marketing Integrating Customer Focus Across The Firm
ISBN: 9780078112102
7th Edition
Authors: Valarie A. Zeithaml, Mary Jo Bitner, Dwayne Gremler
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