Some of SIAs human resources practices would be frowned upon in the United States and Europe (e.g.,

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Some of SIA’s human resources practices would be frowned upon in the United States and Europe (e.g., having cabin crew on time-based contracts that are renewable every 5 years). Is this fair competition

(i.e., desired competition between regulatory frameworks, as was favored by Margaret Thatcher, former prime minister of the United Kingdom), or is it arbitration of regulatory environments that encourages a “race to the bottom” in terms of employee rights?

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Services Marketing People Technology Strategy

ISBN: 9781944659820

9th Edition

Authors: Jochen Wirtz, Christopher Lovelock

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