is considering cross-training Kathy so she can serve both customer types. Modify the model to represent this,

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is considering cross-training Kathy so she can serve both customer types. Modify the model to represent this, and see what effect this has on system time by customer. For the output statistics requested, put a text box inside your Arena f le.

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Simulation With Arena

ISBN: 9780073401317

6th Edition

Authors: W. David Kelton, Randall Sadowski, Nancy Zupick

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