Identify a situation in which another individual is doing something that needs to be corrected. Using the

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Identify a situation in which another individual is doing something that needs to be corrected. Using the respondent’s guidelines for collaborative problem solving, construct a plan for discussing your concerns with this person. Include specific language designed to state your case assertively without causing a defensive reaction.

Role-play this interaction with a friend and incorporate any suggestions for improvement. Make your presentation to the individual and report on your results.

What was the reaction? Were you successful in balancing assertiveness with support and responsibility? Based on this experience, identify other situations you feel need to be changed and follow a similar procedure.

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Developing Management Skills

ISBN: 978-0133127478

9th Edition

Authors: David Whetten, Kim Cameron

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