Be accessible to customers. One of the best ways to increase sales is to allow customers to
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Be accessible to customers. One of the best ways to increase sales is to allow customers to contact your business easily. Provide readily visible contact information, including a telephone number and an e-mail address. A live chat option is best. Research shows that 90 percent of online customers consider live chat to be helpful; however, if live chat is not an option for your business, be sure to respond promptly to customers’ e-mails and phone calls.
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Essentials Of Entrepreneurship And Small Business Management
ISBN: 9781292266022
9th Global Edition
Authors: Norman M Scarborough, Jeffrey R. Cornwall
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