Interview a local entrepreneur about what types of customer complaints the business receives. Also ask how he

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Interview a local entrepreneur about what types of customer complaints the business receives.

Also ask how he or she deals with different complaints. Report your fi ndings to the class.

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Small Business Management Launching And Growing Entrepreneurial Ventures

ISBN: 9780324569728

14th Edition

Authors: Justin G. Longenecker, Carlos W. Moore, J. William Petty, Leslie E. Palich

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