The characteristics of an industrial filling process in which an expensive liquid is injected into a container was investigated in Journal of Quality Technology (July 1999). The quantity injected per container is approximately normally distributed with mean 10 units and standard deviation .2 units. Each unit of fill costs $20 per unit. If a container contains less than 10 units (i.e., is underfilled) it must be reprocessed at a cost of $10. A properly filled container sells for $230.

a. Find the probability that a container is underfilled.

Not underfilled.

b. A container is initially underfilled and must be reprocessed. Upon refilling it contains 10.60 units. How much profit will the company make on this container?

c. The operations manager adjusts the mean of the filling process upward to 10.10 units in order to make the probability of underfilling approximately zero.

Under these conditions, what is the expected profit per container?