Tipping behavior in restaurants. Can food servers increase their tips by complimenting the customers they are waiting

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Tipping behavior in restaurants. Can food servers increase their tips by complimenting the customers they are waiting on? To answer this question, researchers collected data on the customer tipping behavior for a sample of 348 dining parties and reported their findings in the Journal of Applied Social Psychology (Vol. 40, 2010). Tip size (y, measured as a percentage of the total food bill) was modeled as a function of size of the dining party 1x12 and whether or not the server complimented the customers’ choice of menu items 1x22. One theory states that the effect of size of the dining party on tip size is independent of whether or not the server compliments the customers’ menu choices. A second theory hypothesizes that the effect of size of the dining party on tip size is greater when the server compliments the customers’ menu choices as opposed to when the server refrains from complimenting menu choices.

a. Write a model for E1y2 as a function of x1 and x2 that corresponds to Theory 1.

b. Write a model for E1y2 as a function of x1 and x2 that corresponds to Theory 2.

c. The researchers summarized the results of their analysis with the following graph. Based on the graph, which of the two models would you expect to fit the data better? Explain. 1 0 5 10 15 20 25 30 2 3 4 Number in Party Tip % 567 Compliment No compliment

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Related Book For  book-img-for-question

Statistics For Business And Economics

ISBN: 9781292413396

14th Global Edition

Authors: James McClave, P. Benson, Terry Sincich

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