Question: Refer to Exercise 8.85. In order to improve the time spent by trucks waiting, both countries should improve the service rate by customs agents. Suppose

Refer to Exercise 8.85. In order to improve the time spent by trucks waiting, both countries should improve the service rate by customs agents. Suppose that the governments decided that the probability that a truck spends more than 30 minutes being checked should be less than 1%. Find the service rate to accomplish this goal.

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