Explain what the costs are of taking a hard line in negotiating with the flutist. (a) What

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Explain what the costs are of taking a hard line in negotiating with the flutist.

(a) What are the costs of making significant concessions to her (beyond the LO4 obvious one of higher compensation costs)?

(b) What steps can you take, if any, to mitigate both types of cost?

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