Firm 2 generates a perceived customer benefit of $200 at a cost of $50. Compare this with
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Firm 2 generates a perceived customer benefit of $200 at a cost of $50. Compare this with Firm 1’s customer benefit of $220 generated at a cost of $30. What is the source of Firm 1’s advantage? Provide real-
life examples of firms that match Firm 1.
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Strategic Management And Competitive Advantage
ISBN: 978-0133823929
5th Edition
Authors: Jay B. Barney ,William S. Hesterly
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