Question: 1. Without MBO, would it have been harder for Ingalls to detect and correct the problem the supervisor was having with cash application errors. Why

1. Without MBO, would it have been harder for Ingalls to detect and correct the problem the supervisor was having with cash application errors. Why or why not?

2. The examples of objectives for credit analysts and collectors include objectives for personal development through training. Why do you think Ingalss includes this category of goals? How, if at all, might they help Ingalss achieve his objectives for the credit department or contribute to the company’s overall performance?

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