4. In each of the following situations, what is interfering with the supervisors ability to make the
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4. In each of the following situations, what is interfering with the supervisor’s ability to make the best decision? Suggest how the supervisors can improve their decision making.
a. “I think this new smartphone model should be blue,” said the design supervisor. “I like blue.”
b. “Let’s conduct training at three o’clock on Fridays,” said the customer service supervisor.
“After all, it’s been slow the last couple of Friday afternoons.”
c. “I’ll bet we could boost sales by attracting more women,” said the sales manager at an auto dealership. “To generate some traffic, we could hold a little fashion show or a makeup demonstration or something like that every week or so.”
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