Sheila James owns a catering business employing four workers. She just got a contract to cater a
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Sheila James owns a catering business employing four workers. She just got a contract to cater a wedding reception for a Chinese couple who speak very little English. What steps can James take to make sure her communication with the couple is successful? As a supervisor, what steps might she take with her employees to make sure they understand the couple’s wishes as well?
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