Why is negotiation an integral part of organizational life? Describe and justify your preference between distributive and integrative bargaining, and suggest some general guidelines to improve negotiation skills.

■ What’s My Preferred Conflict-Handling Style? (II. C. 5.)
■ What’s My Negotiating Style? (II. C. 6.)

■ How Creative Am I? (I. A. 5.)
■ How Good Am I at Playing Politics? (II. C. 3.)
■ How Well Do I Manage Impressions? (II. C. 4.)
■ How Good Am I at Disciplining Others? (II. B. 5.)