Could a service firm use a production-line approach or self-service design and still keep a high customer

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Could a service firm use a production-line approach or self-service design and still keep a high customer focus (personal attention)?

Explain and support your answer with examples.

LO9-3

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ISE Operations And Supply Chain Management

ISBN: 9781260575941

16th International Edition

Authors: F. Robert Jacobs, Richard B. Chase

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Question Posted: Jul 05, 2024 02:00 AM

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Could a service firm use a production-line approach or self-service design and still keep a high customer

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ISE Operations And Supply Chain Management

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