Identify the high-contact and low-contact operations of the following services: a. A dental office b. An airline

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Identify the high-contact and low-contact operations of the following services:

a. A dental office

b. An airline

c. An accounting office

d. An automobile agency

e. Amazon.com LO9-4

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ISE Operations And Supply Chain Management

ISBN: 9781260575941

16th International Edition

Authors: F. Robert Jacobs, Richard B. Chase

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