Define the term Customer Relationship Management and what has impacted the way companies view CRM over the
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Define the term Customer Relationship Management and what has impacted the way companies view CRM over the past 15 or 20 years.
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Related Book For
Principles of Supply Chain Management A Balanced Approach
ISBN: 978-1337406499
5th edition
Authors: Joel D. Wisner, Keah Choon Tan, G. Keong Leong
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