=+field representatives records the results below. Calculate the reps efficiency for each customer and her average efficiency.

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=+field representatives records the results below. Calculate the rep’s efficiency for each customer and her average efficiency. Interpret the results.

CUSTOMER ACTUAL TIME REQUIRED TO PERFORM ROUTINE MAINTENANCE ABC Company 1.8 hours Preztel 2.4 hours SCR Industries 1.9 hours BeetleBob 1.8 hours

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Introduction To Operations And Supply Chain Management

ISBN: 9781292291581

5th Global Edition

Authors: Cecil B. Bozarth, Robert B. Handfield

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