Crest Fabrics is a nonunion textile firm. Emplovee morale and production efficiencs have dropped in the last few weeks, causing management some concern Furher quality control problems have resuled in a 10 percent increase in repects in the last two weeks. The following information may help management identif! the causes of current problems:

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Employee Production Efficiency Report \\

(in percentages)

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\hline Employee & Wk. 14 & Wk. 15 & Wk. 16 & Wk. 17 & Wk. 18 & Wk. 19 & Wk. 20 \\

\hline Baker & 98 & 100 & 86 & 93 & 91 & 89 & 55 \\

\hline Johnson & 101 & 97 & 89 & 90 & 93 & 99 & 87 \\

\hline Becker & 105 & 109 & 93 & 96 & 95 & 92 & 90 \\

\hline Howard & 99 & 98 & 88 & 93 & 97 & 94 & 88 \\

\hline Kettle & 92 & 93 & 81 & 85 & 90 & 91 & 90 \\

\hline

\end{tabular}

Additional information:

a. Standards for measuring worker efficiency were raised at the start of week 16

b. Crest Fabrics changed its source of supply of materials in week 15 .

1. From the production efficiency report, can you identify trends in the efficiency of individual workers? Which ones might have low morale?

2. Interpretive Question: What clues to the causes of the diminishing efficiency and quality can you draw from the information given?