Pet owners often have difficulty locating petsitters for their pets, boarding their pets, or just getting the pets to the veterinarian. Recognizing these needs, Gladys Murphy decided to open Pet Nanny, a business providing specialized pet-care services to busy pet owners. The company provides a multitude of services, including pet grooming, massage, day care, home care, aromatherapy, boarding, and pickup and delivery. The company has been experiencing a steady increase in demand for its services.

Initially, when the company was founded, all petcare records were kept manually. However, Gladys recognized the need to update Pet Nanny’s existing systems and hired your consulting firm to design the system changes. Your analyst team has just completed the requirements structuring phase and
has selected an alternative design strategy. You are now ready to begin the systems design phase.

During the analysis phase, you determined that several forms and reports were necessary, including a Pet Enrollment Form, Pet Service Form, Pickup and Delivery Schedule Report, and Daily Boarding Report. When a customer wishes to use Pet Nanny’s services for a new pet, the customer must provide basic information about the pet. For instance, the customer is asked to provide his or her name, address, phone number, the pet’s name, birth date (if known), and special care instructions. When a customer requests a special service for the pet, such as grooming or a massage, a service record is created. Because the pickup and delivery service is one of the most popular services offered by Pet Nanny, Gladys wants to make sure that no pets are forgotten. Each morning a report listing the pet pickups and deliveries is created. She also needs a report listing the pets being boarded, their special needs, and their length of stay.

a. What data should the Pet Enrollment Form collect? Using the guidelines provided in the chapter, design the Pet Enrollment Form.

b. What data should the Pet Service Form collect? Using the guidelines provided in the chapter, design the Pet Service Form.

c. Using the guidelines provided in the chapter, design the Pickup and Delivery Schedule Report.

d. Using the guidelines provided in the chapter, design the Daily Boarding Report.