Are people trying to solve one specific task when you are actually trying to get them to
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Are people trying to solve one specific task when you are actually trying to get them to solve an entirely different task to meet your own needs? Can you separate the two processes or at least let folks know that they need to do you a favor in order to get stuff to work properly?
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Usable Usability Simple Steps For Making Stuff Better
ISBN: 9781118185476
1st Edition
Authors: Eric Reiss
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