Organize yourselves into small groups. Have each person develop a short questionnaire to collect information about the frequency in which group members perform some process (e.g., working on a class assignment, making a sandwich, paying bills, getting to class), how long it takes them, how they feel about the process, and opportunities for improving the process. Once everyone has completed his or her questionnaire, ask each member to pass it to the right and then complete his or her neighbor’s questionnaire. Pass the questionnaire back to the creator when it is completed.

QUESTIONS:
1. How did the questionnaire you completed differ from the one you created?
2. What are the strengths of each questionnaire?
3. How would you analyze the survey results if you had received 50 responses?
4. What would you change about the questionnaire that you developed?