Think about Toyotas highly publicized safety problems. One observer said that a goal of efficiency had taken

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Think about Toyota’s highly publicized safety problems. One observer said that a goal of efficiency had taken precedent over a goal of quality within Toyota. Do you think managers can improve both efficiency and effectiveness simultaneously? Discuss. How do you think Toyota’s leaders should respond to the safety situation?

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Management

ISBN: 9780538479530

10th Edition

Authors: Richard L. Daft

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